Terms of Service

Welcome to FreshLand Ocala Artificial Grass

These Terms of Service govern your use of our website and services. By using our site or hiring us for artificial grass installation, you agree to these terms. Please read them carefully.

Services We Provide

We specialize in artificial grass installation for homes, businesses, and recreational areas in Ocala, FL and surrounding communities. Our services include:

• Residential and commercial artificial grass installation
• Pet turf and dog turf systems
• Backyard putting greens
• Playground and safety turf
• Sports turf installation
• Turf removal and replacement
• Paver and turf installation

Estimates and Quotes

When you request a quote from us, we will provide an estimate based on your specific project needs. This estimate is valid for 30 days from the date provided. Final pricing may vary if project scope changes or if unexpected site conditions are discovered during installation.

All quotes are provided free of charge with no obligation. We believe in transparent pricing and will clearly explain all costs before work begins.

Payment Terms

We typically require a deposit before starting your project. The deposit amount will be clearly stated in your quote and service agreement. Final payment is due upon project completion and your satisfaction with the work.

We accept various payment methods including cash, check, and major credit cards. Payment terms will be discussed and agreed upon before work begins.

Warranty and Guarantees

We stand behind the quality of our work. All installations come with a workmanship warranty. The artificial grass products we install also come with manufacturer warranties that vary by product type and brand.

We will provide you with complete warranty information for both our installation work and the materials used in your project. If any issues arise due to installation defects, we will make it right.

Scheduling and Delays

We do our best to complete projects on time and will provide you with an estimated timeline. However, installation schedules may be affected by weather conditions, material availability, or unforeseen site issues.

If delays occur, we will communicate with you promptly and work to get your project back on track as quickly as possible.

Property Access and Preparation

You agree to provide us with clear access to the installation area and to remove any items that might interfere with the work. We will take care to protect your property, but we recommend securing or moving valuable items near the work area.

If your property requires specific access arrangements or has unique conditions, please let us know during the estimate process.

Cancellation Policy

If you need to cancel or reschedule your project, please contact us as soon as possible. Cancellations made before materials are ordered may receive a full deposit refund. Once materials are ordered or work has begun, cancellation fees may apply.

Limitation of Liability

We take every precaution to protect your property and deliver quality work. However, our liability is limited to the cost of the services provided. We are not responsible for damage to underground utilities not properly marked or disclosed.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated date. Your continued use of our services after changes are posted means you accept the new terms.

Contact Us

If you have questions about these Terms of Service, please contact us: