Privacy Policy

Your Privacy Matters to Us

At FreshLand Ocala Artificial Grass, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us when you:

• Request a quote or estimate
• Contact us by phone, email, or through our website
• Schedule a consultation or installation
• Sign a service agreement
• Provide feedback or reviews

This information may include your name, address, phone number, email address, property details, and project preferences. We only collect information that helps us serve you better.

How We Use Your Information

We use the information we collect to:

• Provide quotes and estimates for your project
• Schedule and complete artificial grass installations
• Communicate with you about your project
• Answer your questions and provide customer support
• Send you project updates and service reminders
• Improve our services and website
• Comply with legal requirements

We will never sell your personal information to third parties. Your data is yours, and we treat it with respect.

Information Sharing

We do not share your personal information with outside parties except:

• With your explicit consent
• To trusted service providers who help us operate our business (like payment processors)
• When required by law or to protect our rights
• With product manufacturers for warranty purposes

Any third parties we work with are required to keep your information confidential and use it only for the specific services they provide to us.

Website and Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can control cookies through your browser settings. However, disabling cookies may affect some features of our website.

Data Security

We take reasonable steps to protect your personal information from unauthorized access, loss, or misuse. This includes using secure servers, encryption for sensitive data, and limiting access to your information to only those employees who need it to serve you.

While we work hard to protect your information, no method of transmission over the internet is completely secure. We cannot guarantee absolute security but will notify you if we become aware of any security breach.

Your Rights and Choices

You have the right to:

• Access the personal information we have about you
• Request corrections to your information
• Ask us to delete your information
• Opt out of marketing communications
• Request a copy of your data

To exercise any of these rights, simply contact us using the information below. We will respond to your request within a reasonable timeframe.

Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

We are here to help and will respond to your privacy inquiries as quickly as possible.